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customer response time

См. также в других словарях:

  • response time —    The time lag between sending a request and receiving the data. Response time can be applied to a complete computer system, as in the time taken to look up a certain customer record, or to a system component, as in the time taken to access a… …   Dictionary of networking

  • response — re‧sponse [rɪˈspɒns ǁ rɪˈspɑːns] noun 1. [countable, uncountable] something done as a reaction to something that has happened: • The company s difficulties have touched off widely differing responses among its five largest shareholders. response… …   Financial and business terms

  • Time-based pricing — refers to a type offer or contract by a provider of a service or supplier of a commodity, in which the price depends on the time when the service is provided or the commodity is delivered. The rational background of time based pricing is expected …   Wikipedia

  • Customer relationship management — (CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes principally sales activities, but… …   Wikipedia

  • Customer engagement — (CE) refers to the engagement of customers with one another, with a company or a brand. The initiative for engagement can be either consumer or company led and the medium of engagement can be on or offline. Unlike marketing terms such as… …   Wikipedia

  • Customer Care Center — Blick in die Großraumvariante eines Callcenters mit abgeteilten Agentenarbeitsplätzen und kommunikativer Sichtverbindung durch blickfreie Wände Als Callcenter (von engl. call center; dt. „Telefon Beratungszentrum“) oder Customer Care Center (zu… …   Deutsch Wikipedia

  • customer — noun ADJECTIVE ▪ big, favoured/favored (esp. BrE), favourite/favorite (esp. AmE), good, important, key, large, major ▪ They are one of our biggest custom …   Collocations dictionary

  • Time to market — In commerce, time to market (TTM) is the length of time it takes from a product being conceived until its being available for sale. TTM is important in industries where products are outmoded quickly. A common assumption is that TTM matters most… …   Wikipedia

  • Just-in-time (business) — Just in time (JIT) is an inventory strategy implemented to improve the return on investment of a business by reducing in process inventory and its associated carrying costs. In order to achieve JIT the process must have signals of what is going… …   Wikipedia

  • Demand response — This article is about the electrical concept. For the transport concept, see Demand responsive transport. A clothes dryer using a demand response switch to reduce peak demand In electricity grids, demand response (DR) is similar to dynamic demand …   Wikipedia

  • Interactive voice response — IVR redirects here. For other uses, see IVR (disambiguation). Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF keypad inputs. In telecommunications, IVR allows… …   Wikipedia

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